Privacy Policy | Balance Acupuncture San Antonio
Balance Acupuncture is committed to protecting your privacy and the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website: https://acupuncturesanantonio.com
Information We Collect
We may collect personal information when you:
- Fill out a contact form
- Schedule an appointment
- Sign up for our newsletter
- Browse our website (via cookies and analytics)
This information may include your name, phone number, email address, and anonymous website usage data.
We do not request or store sensitive medical information (Protected Health Information or PHI) through this website. All patient intake and health-related data is collected securely through our HIPAA-compliant electronic health records system.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries and appointment requests
- Communicate with you about your care
- Send educational content or clinic updates (if you opt in)
- Improve the functionality and performance of our website
We do not sell or rent your information to any third parties.
Communications & Email Consent
By becoming a patient of Balance Acupuncture or submitting your information through our website, you may receive occasional emails from us. These may include:
- Appointment reminders
- Wellness tips and educational content
- Clinic news or holiday hours
- Information about services that may benefit you
You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
Cookies & Analytics
Our website uses cookies and similar technologies to improve user experience and analyze traffic. We may use third-party tools such as Google Analytics to collect anonymous data about how visitors interact with our site.
You can disable cookies through your browser settings if you prefer not to be tracked.
Embedded Content from Other Websites
Some pages on this site may include embedded content (e.g., videos, maps, articles). Embedded content from other websites behaves in the same way as if you visited the external site directly. These websites may collect data about you, use cookies, or track your interactions.
Data Security
We take appropriate steps to protect your personal information. However, no online system is completely secure. For this reason, we encourage you not to submit sensitive medical details through website forms.
All health-related data is handled exclusively through our secure electronic health records platform, which is fully HIPAA-compliant.
Your Rights
You may request to:
- Review the information we have collected about you
- Correct or update your personal information
- Opt out of email communications
- Request that we delete your information (where legally permitted)
To make a request, please contact us at:
Balance Acupuncture
14855 Blanco Rd, Suite 212
San Antonio, TX 78216
scot@acupuncturesanantonio.com
(210)479-3900
Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated revision date.
Last updated: March 2025